Spotlight

Employee Spotlight

Get to know iHeartMedia Tech

Director of End User Services

San Antonio, Texas

Jason

June 2019

What’s a day in the life like in your role at iHeartMediaTech? 
No two days for me are ever the same, working in an environment that is as dynamic as iHeart means there are opportunities around every corner. Taking a CI/CD approach to IT Support allows us to constantly adjust and improve our processes to continually offer a better support experience for our iHeart peers.

What is your favorite iHeartMedia product/event? 
Jingle Ball LA

​​​​​​Why did you choose iHeartMediaTech? 
I saw an opportunity to assist in transforming a support organization from an out-sourced model that no longer met our needs to an engaging value-added organization that is focused on our core business outcomes.

If you could switch places for a day and be any iHeart On Air DJ or iHeart talent, who would it be and why?
Big Boy, because I grew up listening to his show, and he is both funny and informative. I was in one of his skits years ago, so it would be amazing to come full circle and host his show for a day.

Manager, Operations & Quality

Austin, Texas

Mike

June 2019

What’s a day in the life like in your role at iHeartMediaTech?
Emails and Slack over a cup of coffee. Then checking with our market partners to align on upcoming facility activities. Afterwards, removing roadblocks and providing guidance where needed. Really just doing whatever is needed to support the team and deliver software. This can range from plugging in hardware, running scrum ceremonies and gathering requirements, to meeting with executives.

What is your favorite iHeartMedia product?
The mobile app, it allows me to listen to our radio stations anywhere which is handy since I grew up in Seattle and got my MBA from LSU. It’s great to get my Seattle and Baton Rouge sports fix all in one spot.

Why did you choose iHeartMediaTech?
This opportunity first caught my eye because I was a customer and used the app daily. As I went through the process, I became energized by all the challenges presented. I’m excited by how far we’ve come and the momentum gained.

If you could switch places for a day and be any iHeart On Air DJ or iHeart talent, who would it be and why?
Either Bob Pickett or Val Santos. They are two of my favorite co-workers I get to see every day. I would enjoy being able to live a day in their life, and then have us laugh at how much better they are at it than I am.

Business IS Analyst

San Antonio, Texas

Natalie

June 2019

What’s a day in the life like in your role at iHeartMediaTech?
I always start my day by checking emails, taking a peek at Slack, and routing support tickets to the rest of the team. After my morning cup of coffee, I work alongside my team to set up certified data sources in Tableau for the rest of the business to utilize. Around 11am I take a walk with a few of my co-workers. After lunch, I work on the highest priority items for different company-wide initiatives. Then I like to end my day creating or enhancing data visualization reports in Tableau.

What is your favorite iHeartMedia product?
My favorite product would have to be the iHeartRadio mobile app because of the playlists that are perfectly curated to fit any mood or activity. It’s like having my own personal DJ always ready to play music for any event!

Why did you choose iHeartMediaTech?
I chose this company because they are well known and diversified in the industry. I see great opportunities here and look forward to growing professionally with the company. The atmosphere and the culture in the San Antonio office is very appealing as a young tech professional. I also love music, so this seemed like the perfect fit for me.

If you could switch places for a day and be any iHeart On Air DJ or iHeart talent, who would it be and why?
I would trade places with Russel Rush for a day because he knows how to have a good time and keeps everyone around him in a good mood. If I could pick the day we switch places, it would be Halloween so that I could judge the annual iHM costume contest!